Frequently Asked Questions

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We pride ourselves on operating Professional DJs with complete honesty and transparency, and we're happy to provide the information you need to help you select the right DJ for your event. Here are some of the most common questions we receive.

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Services & Style

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• What types of events are your specialty?

All performers available through Professional DJs are true wedding specialists, experienced with all types of wedding celebrations and protocols. Weddings are our passion and make up over 95% of the business booked through Professional DJs. The only other types of events we do are high-end corporate functions, bar/ bat mitzvahs, marine ball parties, bars, nightclubs, school events, sports, music  festivals and many more.

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• How would you define your “style” or approach to providing DJ entertainment?

Our performers’ presentation is polished and understated, marked by artistic mixing and a professional approach to announcements and microphone work. Many DJs think that it is their job to put on a show and be the center of attention at the reception. We believe firmly that your wedding is your show, and we have no interest in taking the spotlight from you. Your dance floor will be packed, but it will be because the DJ selected just the right songs from your request list and mixed them in just the right sequence.

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• I don’t want the music at my wedding to be traditional wedding music. Can you do that?

Of course! We are here to incorporate the music you request, and to mix it in a way that will create the kind of wedding you’ve envisioned. 

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Music Selection & Mixing

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• How involved are you in helping us to plan our music?

Just as you pay a caterer for his or her expertise in food, you are paying Professional DJs in large part for our expertise in music. We are more than willing to provide you with a multitude of suggestions based on your preferences, and we’re perfectly comfortable selecting most (or all) of the music if you aren’t interested in doing so. Our extensive knowledge of music enables us to work with your requests and create a mood that reflects your tastes while creating a great atmosphere for all of your guests. In addition, we specialize in addressing music “challenges,” whether combining multicultural musical styles or adapting unique or eclectic music tastes to the formality of a wedding. Both your DJ and our management team are always available to answer questions or assist you in choosing the songs that will reflect your vision of your special day.

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• How involved can we be in selecting music for our event?

We encourage you to be as involved as you would like to be! Most of our clients place great value on music and probably have very distinct ideas about what they want to hear. If you would like to select every song, we are happy to accommodate you. The majority of our couples, however, prefer to discuss with their DJ, in depth, their preferences and at least a few specific requests. We pride ourselves on listening to our clients and respecting their input and wishes, while providing additional suggestions and guidance when appropriate. Rest assured, you will never hear songs you have asked not to be played, or genres you’ve told us you don’t like.

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• What kinds of music are included in your collection?

Professional DJs owns an enormous library of music in all formats, including international music. We update our collection constantly, ensuring that we are able to provide the songs that our clients and their guests are currently enjoying. Furthermore, we work closely with our clients in selecting the music for their event, and will gladly acquire any commercially available song that we don’t already own, at no additional cost. Because of this, we can virtually guarantee that we will be able to accommodate any request.

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• How do you mix the music?

Mixing is a pretty basic skill for a professional disc jockey, but how a DJ does it says a lot about his or her style. We mix music with the purpose of creating seamless transitions between songs and maintaining the energy and momentum on the dance floor. Mixing for us is something we do on the spot, based on the tempo and “feel” of the songs and the reaction of the crowd. We don’t treat your wedding like it’s our personal nightclub appearance, and we don’t use your wedding to test out remixes that no one recognizes. Our DJs always use the original and most popular versions of each song unless there’s a really good reason not to.

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Terms & Requirements

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• How much do you charge?

Our base rates range depending on which package you choose, subjectively pricing events based on your budget. Contact Professional DJs for more detailed information.

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• What is included in the cost of my event?

Four hours of performance time (additional time is available at a prorated hourly cost), setup time, breakdown time, and ALL equipment, including additional sound systems and wireless microphones for weddings with up to 300 guests. For weddings over 300 guests, a custom quote may be necessary to ensure your event's equipment and staffing needs are met. Our flat-rate pricing is refreshingly easy to understand — there are no hidden charges, and all fees are clearly stated in your agreement with our company.

 

• Why do you offer a 10% discount for paying in full with the signed contract?

We offer this discount because it simplifies our operations (it’s less work to process one payment than two, and the time saved in not having to track and collect a balance makes the discount worth it to us) and it simplifies our clients’ budget management. It’s completely optional, and we’re happy to accept a 50% retainer with the agreement and the balance a month before the wedding if that’s your preference.

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• What are the terms of payment if I book your services?

An industry-standard, 50% nonrefundable retainer is due with your signed agreement within 7 days of your initial consultation with your DJ. This retainer reserves and guarantees the services of that specific DJ on your wedding day, and includes his unlimited accessibility to you in providing music planning assistance. The balance is collected 30 days prior to your event. Clients who elect to take advantage of the full prepayment discount (offered to anyone signing an agreement at least four months prior to their wedding) would remit the full amount, less 10%, with their signed agreement. Professional DJs accepts personal and business checks, certified checks, Visa, MasterCard, Discover, Paypal and American Express. 

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• What do you require from my event site?

A space where foot traffic is minimal, and adequate power (120-volt, 15-amp circuit on a grounded outlet) within 35 feet of where the DJ will be set up.

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• Are you insured?

Professional DJs carries a full liability insurance policy for each performer with a coverage value of $2,000,000. We are happy to provide you or your venue with a copy of our insurance policy upon request.

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Performance Details

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• How do you dress for an event?

Our performers’ typical “uniform” is a professional, dark business suit with appropriate accessories. We want to blend seamlessly into the background of any dance floor photos, and we never want to be dressed more formally than the groom (if applicable) or other men in the wedding party. If a tuxedo or other attire would be more appropriate for your event, however, simply let us know your preference.

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• How will I know who my DJ will be, and how do I book that DJ for my event?

Once you’ve submitted the contact form on our website and indicated that you’re ready to connect with a DJ, we’ll send you a few easy questions to answer via email. These will enable us to match you with an available DJ who will be a great fit for you in terms of music, personality and any other preferences you may have. The DJ will then be more than happy to schedule an easy, convenient consultation via Skype or telephone (or meet you in person if you prefer) to discuss your plans, review a sample agreement and answer your questions. On the next business day after your consultation with the DJ, our office will email you a simple, customized online agreement and invoice guaranteeing the services of that DJ on your wedding day. You’ll have a 7-day window during which to make your decision, electronically sign your agreement and submit payment - and of course we're here to provide any additional information or assistance you need during that time!

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• When do you arrive to set up for an event?

Our performers always arrive on-site at least an hour and a half prior to the contracted start time of the event, and earlier as necessitated by the setup requirements of the site.

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• What kind of equipment do you use?

Our performers use the highest quality professional-grade equipment available: Pioneer DDJ SX2 Controller, Pro X DJ Facade, (2) 15" Mackie Thump Powered Speakers, (6) Dance Floor Lights, Fog Machine, (2) Wireless Microphones,

 

Additional:

Uplighting, Canon T5i Rebel DSLR Camera w/ a Black, White or Green screen backdrop, (3) Soft Lights, (1) Video Projector & Screen.

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• How are emergencies handled?

We’re proud to have originated the most rock-solid emergency backup plan in the DJ industry. Each of our DJs takes the responsibility of performing for a wedding extremely seriously, and is both contractually and ethically obligated to do everything possible to avoid emergencies. However, to ensure your event’s complete success, every weekend we pay one of our DJs to be the “Emergency DJ” on call. That DJ is prepared with appropriate attire, equipment, and the music and paperwork for each wedding on our schedule. In addition, each of our DJs brings a full set of backup equipment to every event, and the company provides backup transportation in case of car trouble. We believe our system is the most comprehensive emergency backup plan in the entire industry, and it costs us many tens of thousands of dollars each year to operate — a worthwhile investment in our clients’ peace of mind.​

 

Professional DJs Reputation, Referrals & Reasons to Hire

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• Do you have reviews or references?

We have both! We currently have well over 100 reviews. If you prefer to speak with some of our former clients personally, your DJ will (upon request) gladly provide you with references who are more than happy to discuss the quality of his professional performance and customer service. You will not be asked to “cold call” people to check our references; we will be sure to let them know to expect your call. We want you to feel completely comfortable in researching our services.

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• Can we visit you at a performance?

Out of respect for the privacy of others on their special day, Professional DJs does not permit prospective clients to “drop in” on a wedding. However, our references, online reviews, and the information we provide you in our initial meeting will speak volumes of our experience, style and professionalism.​

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• How do you maintain your great reputation while continuing to grow your company?

Simple: we are a values-based company and operate using a very standardized set of protocols, from communication to wedding preparation. Every one of our DJs knows our core values, our philosophy and the type of client experience upon which our reputation has been built. Because we’ve placed such an emphasis on carefully recruiting educated DJs and ensuring that each of them “lives our brand,” so to speak, we’ve been able to grow without sacrificing any of the quality for which we’re known. The diversity of our reviews and references (reflecting the work of every DJ on our team) is a testament to our company’s consistency.

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• Most importantly…why should I choose MyDeejay for my event?

Simply put, we provide exceptional entertainment and the most accommodating professionalism and attentive customer care found in this industry. For more information about what makes Professional DJs unique, find us online or give us a call now!

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